Learning Performance Consultant, Field Learning

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose:
We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report () .

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Are you passionate about helping people develop new capabilities and drive meaningful business outcomes? Join our Enterprise Learning team and play a key role in advancing our firm's strategy through innovative learning solutions that empower more than 50,000 home office associates and branch team members.

The Learning & Performance Consultant partners with business leaders to identify performance needs and design innovative learning solutions that drive measurable business results. This role leads the strategy, design, and execution of learner-centered development programs that build new capabilities, accelerate behavior change, and support the firm's strategic priorities.

Working across cross-functional teams, the consultant applies learning science, adult learning principles, research, and data-driven insights to create high-impact learning experiences for more than 50,000 associates and branch team members. Success in this role requires strong consulting, influencing, and relationship-building skills, along with a passion for developing talent and improving organizational performance.

What You'll Do:

• Establish trusted partnerships as a consultant to business leaders throughout the organization, employing diplomacy, objectivity, and learning sciences to create targeted learning interventions by translating business outcomes and strategy into performance outcomes, moments that matter applications, and learning objectives.

• Informally lead the strategy, design, and execution of learning and performance initiatives (including creation of high-performance learning journeys) as a member of a cross-functional team, facilitating a learner-centered creative design process, conducting learner research, co-creating with end-users, prototyping learning experiences that achieve performance outcomes, and ensuring first-time quality at speed and scale.

• Apply learner experience research, insights, adult learning principles, processes, technology, techniques, and measures to recommend, implement, and support the creation and optimization of learning experiences to achieve business outcomes.

• Partner with insights and analysis teams across the firm to design research projects, test & learns, learning measurement plans, KPIs, and feedback loops to determine identify learning and performance opportunities, formulate and validate recommendations, monitor performance, evaluate impact, and predict future needs.

• Partner with internal stakeholders and established vendors to curate and incorporate appropriate resources into learning and performance initiatives.

• Serve as a mentor to design teammates at a variety of levels, using modeling, feedback, and coaching techniques within project work to ensure quality outcomes and support…