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Remote Premier CSM Lead: AI Adoption & Strategy

Remote / Online - Candidates ideally in
Bridgeport, Fairfield County, Connecticut, 06610, USA
Listing for: Relativity
Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR

Job Description & How to Apply Below

Relativity is seeking a Lead Customer Success Manager to own Premier Tier outcomes and drive AI adoption at the highest level. You will orchestrate cross-functional teams, coach the CSM group, and shape expansion strategies with a C-suite focus.

You will lead ROI analyses, executive business reviews, and develop repeatable playbooks for AI governance and change management, ensuring measurable value for PSP accounts while maintaining trusted advisor status.

This is a genuine opportunity to take on the Remote Premier CSM Lead: AI Adoption & Strategy role at Relativity.

Our organisation is growing, and we are hiring a Remote Premier CSM Lead: AI Adoption & Strategy in Bridgeport, CT, United States.

This position is for the Remote Premier CSM Lead: AI Adoption & Strategy role at Relativity.

We are seeking a motivated Remote Premier CSM Lead: AI Adoption & Strategy to join Relativity in Bridgeport, CT, United States.

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