ServiceNow Functional Lead & Business Analyst; Remote

Cayuse Holdings is seeking a Sr. Business Analyst, Functional Lead (Service Now) to steer the functional side of a Service Now engagement from a remote position.

You will own process design, OOB fit analysis, and backlog prioritisation with the client’s Product Owner, while leveraging generative and agentic AI to accelerate delivery. The role demands extensive ITSM and Service Now experience, strong Agile discipline, and excellent stakeholder communication.

For the Service Now Functional Lead & Business Analyst (Remote) position at Cayuse Holdings, we are reviewing applications now.

This position is for the Service Now Functional Lead & Business Analyst (Remote) role at Cayuse Holdings.

We are seeking a motivated Service Now Functional Lead & Business Analyst (Remote) to join Cayuse Holdings in Madison, WI, United States.

Consider building your career as a Service Now Functional Lead & Business Analyst (Remote) at Cayuse Holdings.