REMOTE) Management Consultant II - Revenue Excellence

Employment Type:

Full time

Shift: Day Shift

Description:

Job Description

• This role allows for work remote/work from home opportunity
• Consulting experience highly desirable, not required

Serves as a member of the performance management team responsible for performance improvement projects for a defined population of Trinity Health Revenue Excellence. Responsible for implementing opportunities for enhancement and/or standardization initiatives and supporting the long-term success and sustainability of those initiatives. Provides regular collaboration with System Office, Regional Health Ministry (RHM) leadership, and Patient Business Services (PBS) managers in order to achieve sustained success in transformational initiatives and the pursuit of continuous improvement.

This position reports to the regional Manager Performance Management.

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Utilizes a basic understanding of end-to-end revenue cycle processes and identifies opportunities for performance improvement. Serves as an expert with knowledge of best known practices in at least one functional area. Maintains and enhances existing tools to support functional area. Manages vendor relations which support revenue cycle functions across region.

Identifies deviations from best known practice performance and processes. Utilizes performance improvement methodologies (e.g., PDCA, Lean, Six Sigma, etc.) and change management strategies to address gaps in performance, changing technology, regulations, standards and evidence. Provides seasoned guidance and consultation to leaders in understanding, embracing, developing and implementing successful change management strategies and understanding and utilizing process improvement methodologies to support the advancement of goals and objective.

Identifies areas that present challenges and opportunities; makes recommendations that provide practical options and solutions while considering the impact on processes, workforce, culture and technology. Facilitates varied interests, cross functional teams and groups through effective leadership, communication, collaboration and negotiation abilities in order to achieve mutual agreeable solutions. Utilizes critical thinking, strong analytical skills and proficient abilities with Microsoft Excel.

Independently collects, synthesizes and analyzes data, identifies root cause, and provides summaries and graphical presentations of data illustrating trends with recommended next steps to manager. Serves as the primary point of contact for RHM and PBS managers. Other duties as needed and assigned by the manager. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Must possess a comprehensive knowledge of end to end revenue cycle strategies, as normally obtained through a Bachelor’s degree in Business, Industrial Engineering or Healthcare Administration or a related field, and at least three (3) to five (5) years of revenue cycle, project management or consulting experience with healthcare clients driving transformational efforts or an equivalent combination of education and experience.

Broad based and comprehensive knowledge of accounting systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing methods and techniques.…