Product Manager, Messaging

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Manager, Messaging based in the Canada

• Lead product strategy and execution across messaging channels, delivery infrastructure, enterprise controls, and customer engagement capabilities.
• Drive the development and launch of web-based messaging experiences, including landing pages, forms, surveys, preference management on custom domains, and web push across major browsers.
• Build contact policy capabilities that balance customer messaging volume with campaign priorities, including frequency caps, audience and content-based rules, and intelligent send prioritization.
• Develop enterprise-grade features such as multi-business-unit support and approval workflows to help large organizations manage campaigns efficiently.
• Expand messaging capabilities across SMS, RCS, Whats App, mobile SDKs, and headless in-app experiences.
• Enable real-time identity resolution by connecting anonymous and known users so messages reach the right recipients as soon as they are identified.
• Lead the development of onsite experiences and experimentation products from initial discovery through validation, go-to-market planning, pricing, and packaging.
• Translate complex technical requirements, data models, APIs, and architecture into intuitive product experiences for marketers.
• Partner closely with Engineering and Design teams to define priorities, guide execution, and deliver high-quality product solutions through rapid iteration.
• Engage directly with customers and executive stakeholders to understand business needs, validate opportunities, and communicate product strategy.
• Take ownership of product revenue goals, commercial outcomes, and go-to-market success, ensuring product initiatives deliver measurable business impact.

• Strong product management experience, with the ability to lead complex initiatives from early discovery and strategy through development, launch, and optimization.
• Excellent systems thinking, with the ability to understand how messaging channels, data models, workflows, and delivery controls interact across a broader platform.
• Strong technical depth and the ability to collaborate closely with engineers on architecture, APIs, and data models while translating technical complexity into accessible product experiences.
• Exceptional analytical and problem-solving skills, with the ability to quickly understand new domains and navigate ambiguous challenges with clear, structured thinking.
• Versatility in managing both mature product capabilities and new products developed from the ground up.
• Strong customer focus, including the ability to build meaningful customer relationships, anticipate needs, and translate feedback into product opportunities.
• A results-oriented mindset, with a focus on business outcomes, commercial impact, rapid iteration, and successful product adoption rather than simply delivering features.
• Excellent cross-functional leadership and communication skills, with the ability to influence Engineering, Design, customers, and executive stakeholders.
• Comfort working in a fast-paced, ambitious environment that values ownership, speed, continuous improvement, and collaboration.
• Previous experience in messaging or marketing technology is not required; genuine curiosity about the space and the ability to learn quickly are highly valued.

• Experience with messaging channels, mobile SDKs, or customer engagement platforms.
• Experience building experimentation or onsite personalization products.
• Experience developing products for enterprise customers within a B2B SaaS environment.

• Estimated annual base salary range of $240,000–$320,000.
• Full-time employment.
• Remote work opportunity across North America.