Sales Operations Analyst - B2B Services

Our client, What Jobs Direct, is seeking a meticulous and analytical Sales Operations Analyst to join their expanding B2B services team. This role is crucial for optimizing the efficiency and effectiveness of the sales process. You will be responsible for analyzing sales data, developing reports, managing sales tools, and supporting the sales team with insights to drive performance. This position is ideally suited for individuals with a strong analytical background and an interest in sales operations.

The role offers the flexibility of remote work, allowing you to contribute to the team's success from your home office. While remote, effective collaboration with the team based in
** Nelspruit, Mpumalanga
** is essential.

• Analyze sales performance data to identify trends, insights, and areas for improvement.
• Develop, maintain, and distribute regular sales reports and dashboards.
• Manage and optimize the company's CRM system (e.g., Salesforce) and other sales enablement tools.
• Support the sales team with data-driven insights, forecasting, and territory planning.
• Develop and implement sales process improvements to enhance efficiency and productivity.
• Assist in the creation and management of sales collateral and training materials.
• Monitor sales metrics and KPIs, providing actionable recommendations to management.
• Collaborate with marketing and finance teams on lead management and revenue recognition processes.
• Ensure data accuracy and integrity across all sales-related platforms.
• Support ad-hoc sales analysis requests from various stakeholders.

• Proven experience as a Sales Operations Analyst, Business Analyst, or similar role.
• Strong analytical and problem-solving skills, with excellent attention to detail.
• Proficiency in CRM systems (Salesforce preferred) and data analysis tools (e.g., Excel, SQL, Tableau).
• Experience in creating sales reports and dashboards.
• Excellent written and verbal communication skills.
• Ability to work independently, manage multiple priorities, and meet deadlines in a remote environment.
• Bachelor's degree in Business Administration, Finance, Economics, Statistics, or a related field.
• Familiarity with B2B sales processes and methodologies.
• Must have a reliable internet connection and a suitable home office setup.

• Competitive salary and comprehensive benefits package.
• Opportunity to work remotely with flexible hours.
• Professional development and training in sales operations and analytics.
• Be part of a growing company in the B2B services sector.
• Direct impact on sales team performance and company revenue.
• Access to modern sales technology and tools.
• Supportive remote work environment.