Network Manager; Clinical Supply Chain

Job title: Network Manager
Location: Remote/Home Based (Please note that occasional office attendance may be required for client purposes, training, induction activities, or business meetings)
Salary: £35,000 to £40,000 per year
Status: Permanent
Working Hours: Full time - 37.5 hours per week - Monday to Friday 09:00- 17:30
Closing Date: Friday 11th December
Interviews: Taking place WC 14th December
HCML is the UK’s leading provider of rehabilitation, case management, occupational health, and workplace wellbeing services. We’re proud to be recognised as a 2025 UK’s Best Workplace for Wellbeing and for Best Workplaces in Healthcare™ 2026, reflecting our commitment to supporting the growth, development, and wellbeing.
We are seeking a proactive and commercially minded Clinical Supply Chain - Network Manager to oversee supplier relationships, governance, procurement activity, and performance across HCML's clinical network.
Working closely with operational teams and the Head of Strategic Partnerships & Clinical Supply Chain, you will lead supplier onboarding, contract management, performance reviews, risk management, and cost optimisation initiatives. You will play a key role in ensuring our suppliers deliver high-quality, compliant, and cost-effective services while supporting the ongoing development of HCML's provider network.
This is an excellent opportunity for someone with experience in supplier, procurement, contract, or relationship management who is passionate about building strong partnerships, driving continuous improvement, and delivering measurable business value within a healthcare environment.

To manage day-to-day procurement, supplier governance, performance, relationships and commercial activity across HCML’s Clinical Supply Chain. The role will provide consistent operational oversight of supplier onboarding, due diligence, contracts, reviews and risk escalation, while line managing the Supply Chain Coordinator. Working with operational stakeholders and the Head of Strategic Partnerships & Clinical Supply Chain, the role will improve preferred-supplier utilisation, support cost optimisation and network development, and release senior capacity for strategy and strategic partnerships.

• Line manage and coach the Supply Chain Coordinator, setting clear priorities, supporting development and improving team efficiency.
• Manage supplier onboarding, due diligence, supplier records and contract controls; coordinate clinical, information security, data protection, business continuity and technical requirements with relevant stakeholders.
• Maintain a supplier governance calendar, track compliance actions and elevate supplier risks; support Quality Committee reporting.
• Act as the day-to-day relationship owner for key suppliers and work with operational teams across Personal Injury, Corporate Health, Insured Health, ILS and CACM.
• Apply a proportionate supplier-management model: quarterly reviews for strategic partners, six-monthly reviews for preferred suppliers, and exception-based management with annual or compliance reviews where appropriate for operational providers.
• Monitor supplier performance against agreed cost, quality, service, compliance and utilisation measures; maintain scorecards and structured improvement plans with actions, owners and review dates.
• Resolve supplier service issues within agreed timescales, track meeting actions and provide timely escalations and feedback to operational stakeholders.
• Support tenders, benchmarking, pricing reviews, contract renewals and negotiations, escalating major commercial decisions to the Head of function.
• Analyse spend and utilisation, identify savings, cost avoidance and rebate opportunities, and support Deloitte…