Remote-First Senior CX Strategy & Onboarding Lead
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Business
Job Description & How to Apply Below
Coinbase, Inc. is seeking a Senior Strategic Program Lead to own the customer experience strategy for onboarding journeys, including identity verification and KYC.
You will collaborate with Product, Engineering, and Design to shape roadmaps based on customer data and friction points. The role emphasizes turning customer friction into prioritized product work, establishing KPI dashboards, and driving measurable improvements across onboarding experiences.
We are seeking a motivated Remote-First Senior CX Strategy & Onboarding Lead to join Coinbase, Inc. in Helena, MT, United States.
The position is based in Helena, MT, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 131..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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