Senior Product Manager, Workflows
Listing for:
customerio
Full Time, Per diem, Remote/Work from Home
position
Listed on 2026-11-15
Job specializations:
-
Business
Job Description & How to Apply Below
Lead product discovery and delivery for workflow capabilities in a business software product. You will turn customer and market evidence into a focused roadmap, guide cross-functional teams from early experiments through launch, and use outcomes after release to shape what comes next.
Responsibilities- Identify and validate customer problems using interviews, usage data, partner input, market research, and AI-assisted discovery.
- Prototype ideas and run targeted experiments to test assumptions before committing to larger builds.
- Align engineering, design, and business partners on product goals, priorities, and trade-offs.
- Shape feature strategy and roadmap proposals around customer value and market opportunity.
- Break complex initiatives into incremental releases and define measures of success, including adoption, engagement, and retention.
- Coordinate technical work when needed, including analysis, prototyping, delivery risks, and post-launch work with go-to-market partners.
- At least seven years of product management experience; experience in B2B software or behavioral-data-driven automation or messaging is relevant.
- Strong analytical skills and experience using product metrics to guide decisions and assess impact.
- Ability to lead feature development independently, set scope, and deliver with small teams.
- Excellent written communication and decision framing, especially in remote, asynchronous collaboration.
- Experience using or building AI-powered tools in product work.
- Technical fluency, such as building basic web applications or scripts and working with engineering teams on data models, APIs, and performance.
- Experience owning engineering initiatives and making choices about objectives and trade-offs.
- Experience with products involving complex workflows or automation.
- Salary is listed at $170,000–$200,000 USD for one location band, with higher ranges for other location zones; pay depends on experience and local market rates.
- Benefits include full premium coverage for medical, dental, vision, mental health, and supplemental insurance for employees and family.
- 16 weeks of paid parental leave.
- Unlimited paid time off.
- Remote-work and wellness stipends.
- A professional development budget.
Position Requirements
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