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Senior Product Manager, Workflows

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92101, USA
Listing for: customerio
Full Time, Per diem, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 170000 - 200000 USD Yearly USD 170000.00 200000.00 YEAR

Job Description & How to Apply Below

Role overview

Lead product discovery and delivery for workflow capabilities in a business software product. You will turn customer and market evidence into a focused roadmap, guide cross-functional teams from early experiments through launch, and use outcomes after release to shape what comes next.

Responsibilities
  • Identify and validate customer problems using interviews, usage data, partner input, market research, and AI-assisted discovery.
  • Prototype ideas and run targeted experiments to test assumptions before committing to larger builds.
  • Align engineering, design, and business partners on product goals, priorities, and trade-offs.
  • Shape feature strategy and roadmap proposals around customer value and market opportunity.
  • Break complex initiatives into incremental releases and define measures of success, including adoption, engagement, and retention.
  • Coordinate technical work when needed, including analysis, prototyping, delivery risks, and post-launch work with go-to-market partners.
Requirements
  • At least seven years of product management experience; experience in B2B software or behavioral-data-driven automation or messaging is relevant.
  • Strong analytical skills and experience using product metrics to guide decisions and assess impact.
  • Ability to lead feature development independently, set scope, and deliver with small teams.
  • Excellent written communication and decision framing, especially in remote, asynchronous collaboration.
  • Experience using or building AI-powered tools in product work.
  • Technical fluency, such as building basic web applications or scripts and working with engineering teams on data models, APIs, and performance.
  • Experience owning engineering initiatives and making choices about objectives and trade-offs.
Nice to have
  • Experience with products involving complex workflows or automation.
Benefits and work setup
  • Salary is listed at $170,000–$200,000 USD for one location band, with higher ranges for other location zones; pay depends on experience and local market rates.
  • Benefits include full premium coverage for medical, dental, vision, mental health, and supplemental insurance for employees and family.
  • 16 weeks of paid parental leave.
  • Unlimited paid time off.
  • Remote-work and wellness stipends.
  • A professional development budget.

Position Requirements

10+ Years work experience
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