Conferences and Events Manager

Overview

Conferences and Events Manager — Remote Position

The Conferences and Events Manager serves as operational support in production of OLC conferences and events. Reporting to the Senior Director, Conferences and Events and working in close partnership with key members of the OLC staff, this role will be primarily responsible for the development and management of technical systems for OLC conferences and events.

With a flawless attention to detail, the Conferences and Events Manager is a project manager working independently with oversight and collaboration on simultaneous event timelines within the OLC conference unit. This individual will seek new ways to provide excellent technical and customer-facing support and assist in achieving the overarching goals of the organization.

• Manage the conference call for proposal process and technical support of conference production systems, and serve as liaison with our technology vendors and internal staff.
• Serve as the onsite conference general session production manager in coordination with the onsite AV and technical production teams.
• Develop reports on data around key performance indicators set for the success of events.
• Manage the scheduling of staff and the recruitment, training, and scheduling of volunteers for conferences and events.
• Support the Senior Director, Conferences and Events in planning and delivery of conference initiatives with alignment to approved budget.
• Provide project and logistics management leadership for smaller OLC events as assigned by the Senior Director, Conferences and Events.
• Provide support to the organization with other core duties assigned by the Senior Director, Conferences.

• Strong technical skills and willingness to deep dive into new technologies to learn and implement them in the conference fulfillment process.
• Excellent verbal and written communication skills.
• Adept problem-solving skills while maintaining excellent interpersonal communication and relationship building, with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.
• Excellent organizational and time management skills, with a keen attention to detail and ability to focus on meeting critical deadlines.
• Ability to prioritize tasks and to work independently in a remote work environment.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient at HTML and Microsoft Office Suite.
• Familiarity with or willingness to learn Adobe Create Suite (including Acrobat, Photoshop, and Illustrator).
• Prior experience with Salesforce CRM system.
• Experience with project management software (Airtable preferred).

• Bachelors Degree in Hospitality Management, Business, or other similar field.
• At least two years related experience in a supporting or logistics role with a focus on technical support in large meeting and event planning.

Travel Required: Attend OLC conferences and events as assigned.

EEO: OLC is fully committed to equal employment opportunities and compliance with the full range of fair employment practices and non-discrimination laws.