Customer Support Specialist-Graphic Updater Mesa, AZ

Job Description

Qualifications

• This is a part-time, remote (work from your home office) position. Compensation is $10 per hour or current state minimum wage, whichever is higher.
• Must be comfortable in Photoshop and Acrobat
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• Basic knowledge of HTML and CSS
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• Must have the desire to "go the extra mile" to please the client and be willing to provide outstanding support services to our schools in updating the graphic titles and photos on their websites.
• Must be able to meet specific deadlines and resolve problems and questions.
• Cooperate with team members to provide support.
• Work a minimum of four hours per day (weekdays). In addition to that time, you may also work evenings and/or weekends if so desired.

Responsibilities

• Modify existing website graphics as per update.
• Create new graphics as per client instructions.
• Complete updates accurately according to client instruction, School Webmasters style guide, and best website practices.
• Coordinate with clients as needed to complete updates.
• Assist with other projects as required.
• Check and respond to email on a daily basis. Participate in ongoing training and development.

We build and manage websites for schools throughout the U.S. Our business model utilizes work-from-home Moms and Dads who bring skill sets like graphic design, copywriting, UI, project management, and programming to our clients. We also manage all updates and website postings for our clients, so we value our content and graphic updaters who enjoy working with computers and who have a good grasp of grammar and punctuation.

Our goal, as a company, is to provide exceptional service to our clients while also providing revenue-generating opportunities to contractors who want to keep their family/work priorities in balance. Our work-from-home opportunities do just that! This mother-daughter-founded company has been serving schools, organizations, and small businesses since 2003 and we now have 50+ talented and dedicated employees and contractors serving over 500 schools, educational organizations, and teachers.