Production Editor - Journals

Taylor & Francis Group an Informa Business

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values.

Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

What we offer in return:

• An excellent work/life balance with a fantastic, flexible working culture
• 25 days annual leave per year plus a day off for your birthday
• 3 additional discretionary days off during the holiday season at the end of the year
• 4 paid volunteering days each year
• Company funded single cover private medical insurance
• Employee assistance programme – offering 24/7 well-being support
• Share Match – Plan that matches every share purchased with two free shares.
• Life assurance, plus optical and medical care

We have an exciting opportunity within our Journals Production department for a Production Editor to join the team.

Production Editors co‑ordinate interactions between authors, editors and suppliers during the publishing of articles and issues. Production Editors work closely with third‑party suppliers to deliver excellent customer experience by ensuring the publishing process functions effectively across all journals in their portfolio.

Key responsibilities:

• Communicate effectively to provide timely first‑rate customer service for authors, editors, suppliers and societies
• Ensure article and issue publication run to agreed schedules and budgets
• Analyse errors and defects and put corrective actions in place to ensure quality is improved
• Monitor and manage supplier performance and provide constructive feedback to ensure high‑quality outputs
• Develop a detailed knowledge of how supplier processes work to collaborate on problem solving, defect management and sharing best practice
• Share and communicate best practice with editors, authors, societies, suppliers and internal colleague
• Understand how journals can be developed and drive through changes to ensure each title is developed to its full potential in line with Taylor & Francis standards
• Identify opportunities for change at the product level and actively sell the benefits to editors and internal colleagues
• Work as an enthusiastic and cooperative team player within a dynamic, effective and flexible team
• Take ownership and accountability for your portfolio of titles including all communication with internal and external customers and suppliers and error management

Knowledge and Qualifications

The ideal candidate will have knowledge and experience of:

• Working as part of a team
• Working in a process‑driven environment
• Working with external suppliers and partners
• Project management of small projects
• Industry and market awareness
• Working in a customer‑facing role

Previous experience in a similar role is preferred but not essential, full training will be provided.

We believe that great things happen when people connect face‑to‑face. That's why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or…