Creative Services Specialist

Non-Union Position
Communications Staff;
Portland,Oregon (US-OR)

Hybrid scheduleavailablefor Oregon & Washington residents.
Regular FT, Exempt

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.

In addition to environmental stewardship, we're also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.

This hybrid position is based at our headquarters in downtown Portland, Oregon. Candidates must reside within commuting distance of the office or be willing to relocate to the Portland metropolitan area. Employees are required to work onsite Tuesdays through Thursdays each week, with remote work flexibility on Mondays and Fridays, subject to business needs. This schedule supports collaboration, connection, and team engagement while providing flexibility for focused remote work.

This Creative Services Specialist serves as a key creative partner, developing high-quality visual communications that engage employees, customers, community partners, and other stakeholders. The ideal candidate is both a strong designer with production skills and an effective project manager who can translate complex information into compelling, on-brand visual storytelling.

• Design and produce high-quality print and digital communications, such as newsletters, presentations, reports, signage, digital graphics, and marketing materials
• Ensure consistent application of NW Natural's brand standards across all communication channels and company brands
• Collaborate with communications professionals, business partners, and external vendors to deliver projects from concept through production
• Manage multiple projects simultaneously while meeting deadlines and maintaining exceptional attention to detail
• Maintain and enhance templates, digital asset libraries, and other brand resources
• Assist with photography, video, and other multimedia projects as needed

• Bachelor's degree in Graphic Design, Visual Communications, or equivalent experience
• 5+ years of professional graphic design experience in a corporate, agency, or in-house creative environment
• Advanced proficiency in Adobe Creative Cloud, including InDesign, Illustrator, and Photoshop
• Experience designing for print, digital, and presentation platforms, including Power Point
• Demonstrated ability to manage projects independently while supporting broader creative direction
• Proven visual design, typography, layout, and information-design skills
• Experience developing executive presentations and corporate communication materials
• Excellent project management, communication, and collaboration skills
• Ability to simplify complex information into clear and engaging visual content
• Solid understanding of pre-press and file preparation
• Experience with video, motion graphics, photography, multimedia production or AI is a plus

• Rich health insurance benefits with competitive employer contribution
• Free access to an online wellness resources platform

• Up to 23 Vacation Days
• 80 Hours of Sick Time
• 10 paid holidays and 3 floating holidays
• 3 weeks paid parental leave
• Be part of a…