Product Designer, CLM

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Product Designer on the Solutions and Enterprise team, you’ll focus on enhancing the end-to-end contracting process from agreement creation and negotiation through approvals, signature, and renewal. You’ll help shape the convergence of Contract Lifecycle Management with Docusign’s Intelligent Agreement Management platform, creating a connected experience across AI-powered review, workflows, integrations, and agreement insights. This is a highly collaborative role working closely with Product Management, Engineering, User Research, Content Design, and the design team.

This position is an individual contributor role reporting to the Senior Manager, Product Design.

Responsibility

• Design clear, consistent flows across a product using existing design systems and components, keeping scalability and patterns in mind
• Partner with product management, engineering and user research to define multiple product features, owning the design execution with support from senior designers
• Use AI tools (like Figma, Vercel, Claude Code, etc) throughout the design process to accelerate exploration, prototyping, synthesis, and iteration while maintaining a high bar for design judgment and craft
• Leverage data points like analytics and research to inform your work but rely on your intuition to fill in the gaps
• Contribute to a creative, supportive culture for the entire Experience design team

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

Basic

• BA/BS degree or equivalent work experience
• 3+ years of experience designing enterprise, consumer, and/or mobile user experiences for large-scale web services
• Portfolio of work inspired by user research demonstrating product design strategy, interaction design, visual design, prototyping, articulation of design rationale, strong communication and storytelling skills

Preferred

• Experience designing AI-powered products, agentic experiences, or enterprise automation
• Understanding of emerging AI interaction patterns and the challenges of designing for trust, transparency, explainability, user control, and governance
• Ability to identify where AI meaningfully improves an experience-and where a deterministic or traditional interaction is the better solution
• You believe that designers have a responsibility for what we put into the world and you care deeply about shipping work that reflects well on your team and your company’s brand
• You're curious, open-minded and ego-free. You have a growth mindset and thrive on continuous learning

Pay for this position is based on a number of factors including…