Community Engagement Manager

The Community Engagement Manager is the 'front door' to everything Muck Rock does. They are responsible for the strategy and execution that connects our editorial content, products, tools and training programs to the people who need them and the audiences who support them. They make sure the content, tools and trainings reach and resonate with the right audiences. This role reports to the Chief Editorial and Programs Officer and is critical to Muck Rock's growth, contributing to all of the organization's strategic goals.

Muck Rock is a fully distributed team and this is a remote position - you can work from anywhere in the United States. Our executive team is based in California, Colorado, New Jersey and Philadelphia. You must be legally authorized to work in the United States to apply for this role.

Develop and maintain a forward-looking community engagement strategy with clear goals, metrics and quarterly milestones that account for all of Muck Rock's audiences, including newsrooms, individual journalists, transparency advocates, data volunteers, donors and the broader public. Anticipate engagement opportunities around moments like partnership launches, product releases, dataset drops and events, and have plans ready before they arrive. Work with the Editor, Director of Training and Enablement, Head of Product, and Director of Development to ensure the strategy serves the full organization.

Own newsletters
, including For the Record and Sunlight Insights, driving editorial voice, subscriber growth, audience development and engagement optimization. Ensure that newsletters serve as effective distribution and engagement channels not just for editorial content but for product updates, training opportunities and fundraising appeals. Work with the Director of Development to ensure the audience is primed and engaged before major campaigns.

Own social media strategy and execution
, driving meaningful interaction. You'll amplify editorial output, partner success stories, product launches, training opportunities, and Data Liberation Project releases, working with the Editor and the Service Design and Brand Strategist to maintain a consistent voice.

Build active Slack communities across the full Muck Rock ecosystem, including the Sunlight Members channel, FOIA community, and the Data Liberation Project volunteer community. You'll make these spaces where member newsrooms have regular conversations with us and each other, where DLP volunteers are engaged and contributing, and where the broader community is interacting with our team and our work.

Drive traffic to Muck Rock's news content, tools and events by owning the relationship between content distribution and site engagement across all products and services. You'll track and report on traffic patterns and work with the Editor, Head of Product, and Service Design and Brand Strategist to optimize how content reaches its audiences.

At 3 months: A documented community engagement strategy with baselines, targets and milestones reviewed and endorsed by leadership. This should include baseline metrics across newsletter subscribers and engagement, social media followers and interaction rates, Slack activity, website traffic and event attendance. An active engagement plan for the 2026 midterm election cycle. A regular coordination cadence with the Editor, Director of Training and Enablement, Head of Product and Director of Development.

At 9 months: Meaningful, measurable growth in authentic engagement across the channels this role owns. Slack communities show regular conversation in the Sunlight Members channel - members talking with us and each other, not just reading announcements - with growing DLP volunteer participation and broader community interaction. Social media interaction rates trending up (comments, shares, click-throughs), not just follower growth. Newsletter engagement climbing across open rates, click-through rates and forward/share rates.

Event attendance is growing, with signs of repeat attendance. DLP volunteer community reactivated with regular participation around dataset releases. Documented awareness and adoption plans for major product launches. Website traffic tracked and reported, with a clear, evidence-based plan for growing referral traffic from the owned channels above.

At 15 months: Vibrant, self-sustaining engagement across platforms. Daily conversation in the Sunlight Members channel, an active DLP volunteer base and organic community…