Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Plainfield, Will County, Illinois, 60586, USA
Listed on 2025-11-11
Plainfield, Will County, Illinois, 60586, USA
Listing for:
Grow Therapy
Full Time, Remote/Work from Home
position Listed on 2025-11-11
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / $50K+ per year / Medical, dental & vision / 401k / PTO / Home office + meal stipends - As a Customer Support Specialist at Grow Therapy, you will:
Troubleshoot and resolve issues Clients and Therapists raise via Phone and Live Chat;
Dig deep into problems in order to help identify root causes and work with our Product teams to improve the platform overall;
Assist and educate customers on the Grow Therapy platform, providing great customer service to our Clients and Therapists;
Serve as the customer's go-to resource and passionate advocate, ensuring both Clients and Therapists feel heard and supported throughout their journey with Grow Therapy.
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