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Client Relationship Representative
Remote / Online - Candidates ideally in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2025-11-29
Chandler, Maricopa County, Arizona, 85249, USA
Listing for:
ServiceMaster Clean of Fraser Valley
Full Time, Remote/Work from Home
position Listed on 2025-11-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Benefits:
- Bonus based on performance
- Company car
- Company parties
- Competitive salary
- Health insurance
- Opportunity for advancement
- Training & development
We’re looking for a high-energy, people-loving individual to join our team in a customer-facing role that blends service, communication, and light outreach. This is not a traditional sales role, but we do want someone who enjoys meeting people, building relationships, and being the voice of our company in the community.
As a key team member, you’ll work with property owners, insurance contacts, and local partners to provide top-tier service, answer questions, coordinate updates, and help maintain strong ongoing relationships. You’ll also support our team by checking in with referral partners and helping us stay visible and connected in the markets we serve.
Key Responsibilities:- Serve as the first point of contact for clients with warmth, clarity, and professionalism
- Coordinate updates and follow-ups on active jobs to keep clients informed and satisfied
- Check in regularly with referral partners (insurance agents, property managers, realtors) to maintain relationships and provide updates
- Assist with outreach efforts — such as dropping off marketing materials, attending events, or scheduling service visits
- Help manage incoming calls, schedule appointments, and log key communication details
- Support the team with occasional field visits to ensure client experience remains consistent
- Extroverted and engaging, with a natural ability to connect with others
- Strong verbal and written communication skills
- Friendly, organized, and detail-oriented
- Comfortable multitasking and juggling customer interactions
- Has a “customer-first” mindset and enjoys helping people
- Experience in customer service, hospitality, or community engagement is a plus
Flexible work from home options available.
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