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Senior CSM, Service Provider — ROI & Adoption Lead; Remote
Remote / Online - Candidates ideally in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2025-11-30
Omaha, Douglas County, Nebraska, 68197, USA
Listing for:
Relativity
Remote/Work from Home
position Listed on 2025-11-30
Job specializations:
-
Customer Service/HelpDesk
Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
A software technology company is seeking a Senior Customer Success Manager to support complex partners in maximizing their use of the product suite. This role involves creating success plans, analyzing customer trends, and reducing churn. Ideal candidates will have extensive experience in customer-facing support and litigation technology. Competitive salary range of $82,000 to $124,000, with additional performance bonuses.
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Position Requirements
10+ Years
work experience
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