Customer Integrations Manager - Benelux

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

We're part of an exploding industry where we've conquered the global market. Due to our continued expansion in Europe, we're looking for a Customer Integrations Manager to join our commercial team in Amsterdam, specifically focusing on the Benelux market.

This isn't just any role; you'll be a key player within our Integration and Solution team. As a Customer Integrations Manager, you'll drive the business adoption of the Trustpilot platform solution for our Benelux customers, ensuring they truly realize and build on the value of our features. You'll be crucial in overcoming the risks of churn by demonstrating tangible, long-term benefits.

You'll act as a trusted advisor, responsible for delivering value, ensuring optimal onboarding, and maximizing product adoption. This role involves close collaboration with various stakeholders across the business: you'll work with Customer Success for long-term relationship building and growth, and with Pre-Sales during the acquisition process to ensure the real value of Trustpilot is demonstrated from day one.

• Helping Benelux customers maximize the ROI from their subscriptions.
• Proactively driving product adoption across the Benelux market.
• Collaborating with Customer Success Managers to create exceptional customer relationships.
• Owning the technical integration of customer pre- and post-sales.
• Managing technical- and non-technical stakeholders with ease.
• Ensuring professionalism and a high level of activity within the team.
• Defining strategy in cooperation with your clients.
• Acting as a trusted advisor, advocating client needs back to Trustpilot's internal support, product, engineering, and sales teams.

• You have experience in a customer-facing role focused on customer engagement, implementation, or solution management, ideally within the online marketing, internet, or software industries.
• You possess strong knowledge of e-commerce, online marketing, SEO/Google Adwords, and/or software, with a knack for driving product adoption. Knowledge about APIs is a merit.
• You're adept at building and maintaining strong relationships with diverse stakeholders and have a proven track record in client success and fostering engagement.
• You're a proactive problem-solver with excellent negotiation and communication skills, capable of guiding clients through technical solutions and managing complex conversations professionally.
• You have a competitive, high-energy mindset and thrive in a fast-paced environment.
• You're a quick learner with a positive attitude towards change and a strong work ethic.
• You're a dedicated team player who enjoys collaborating in an international environment.
• You are fluent in both Dutch and English, with excellent written and verbal communication skills, understanding the nuances of communicating with businesses and consumers. Additional European languages are a plus.

• Competitive base salary + Holiday allowance, lucrative commission structure, company bonus and benefits.
• On-going career development, training and one-to-one coaching via our in-house enablement team.
• 25 days annual leave.
• Hybrid working model 3 days on site and the rest working from home.
• Commuter / Work from home allowance.
• 2 volunteering days a year to spend your time giving back to the causes that matter to you and your community.
• At Trustpilot we care about your well-being; you will have full access to apps such as Headspace & Blinkist.
• A friendly, fun and local office in the heart of Amsterdam while working within an international culture and socially working environment.

• Enthusiastic about what we do. Our sales teams are super collaborative and it’s a fun place to work if you enjoy seeing your hard work recognised and rewarded.
• Our culture is fast-paced and our employees grow as we do. You’ll have plenty of personal…