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Technical Support Customer Success Mgr./ CSM HelpDesk/Support Customer Service Rep

Global Remote Customer Success Lead

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Canonical
Remote/Work from Home position
Listed on 2025-12-02
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A leading open-source software company is seeking a Customer Success - Team Manager to lead the global CSM team. This remote position focuses on enhancing customer engagement and retention while providing team guidance and support. Ideal candidates will have extensive Customer Success experience and a passion for technology. Responsibilities include strategic planning, customer issue resolution, and cross-functional collaboration. The company offers a distributed work environment, a personal development budget, and travel opportunities.
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