Work From Home - Member Service Coordinator; Afternoon/Evening Shift
Remote / Online - Candidates ideally in
Fallon, Churchill County, Nevada, 89406, USA
Listed on 2025-12-03
Fallon, Churchill County, Nevada, 89406, USA
Listing for:
Ro
Full Time, Remote/Work from Home
position Listed on 2025-12-03
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / $22 per hour - As a Member Service Coordinator at Ro, you will:
Respond to member inquiries across email, internal platforms, and phone support;
Help with member onboarding, product education, and general troubleshooting across our website and mobile app;
Help troubleshoot issues with account management, shipments, and billing;
Be the eyes and ears of our members, proactively surfacing feedback, patterns, and insights to cross-functional teams to help improve tools, processes, and the overall member experience;
Find creative, fun, and professional ways to deliver the best possible support for our patients.
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