Remote Customer Success Agent – AI SaaS; English
Remote / Online - Candidates ideally in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2025-12-03
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for:
Rayyan Systems Inc.
Remote/Work from Home
position Listed on 2025-12-03
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Bilingual, English Customer Service -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A pioneering AI SaaS startup is seeking a Customer Success Agent to empower users and streamline support experiences. The role involves customer onboarding, managing support tickets, and conducting training webinars, with an emphasis on efficiency and collaboration. Candidates should have 2+ years in customer success roles and a passion for customer education. This is a fully remote position offering flexible working hours and various benefits.
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