Client Service Manager Trainee
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager, HelpDesk/Support, Bilingual
Client Service Manager Trainee - January 2026
Join to apply for the Client Service Manager Trainee - January 2026 role at Gallagher
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At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.
You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics provide a comprehensive overview of the risk landscape.
Here, you’re not just improving clients’ risk profiles—you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.
If you’re ready to bring your unique perspective to a place where your work truly matters, think of Gallagher.
Programme OverviewThe Achieve Program starts January 2026. It is an 18‑month structured learning and development program to fast‑track your career from a Client Service Associate to a Client Service Manager. All hours spent in training are paid. This full‑time role has a hybrid schedule with in‑office and remote days.
How You’ll Make an Impact- Work cross‑functionally to provide exceptional service to various internal and external clients
- Support workflow processes by creating documents, certificates, and reports using innovative systems and resources
- Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence
- Play a crucial role in marketing efforts by compiling information for high‑quality and accurate Request for Proposal responses
- Proactively research and resolve routine issues, and raise matters to appropriate parties as needed
In addition, you will participate in web‑based and in‑person seminars to expand your industry knowledge and work towards attaining your Property & Casualty license and Commercial Lines Coverage Specialist designation.
As your experience grows, you will help clients navigate challenges and find coverage solutions that align with their budgets, supporting them during unexpected losses to keep their businesses thriving.
Minimum Requirements- High School Diploma or GED
- Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
- Strong technological proficiency enabling use of various software for efficient task completion
- Exceptional written and verbal communication skills
- Flexibility to travel to our home office in Rolling Meadows, IL once during the program (travel expenses covered)
- Successful completion of the Property & Casualty license exam within 90 days of your start date
- Associate’s or Bachelor's degree
- Previous internship or work experience
- Knowledge of or curiosity about the insurance brokering and risk management industry
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low‑end and high‑end of the range for this position. The actual compensation will be influenced by factors such as previous experience, education, pay market/geography, scope, and specialized skill set.
Below are the minimum core benefits you’ll receive. Depending on your job level, these benefits may improve:
- Medical/dental/vision plans, starting day one
- Life and accident insurance
- 401(k) and Roth options
- Tax‑advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
Other benefits include:
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for overall wellbeing
- Charitable matching gift program
- And more…
These benefits apply to full‑time positions. If you are not applying for a full‑time position, details about benefits will be provided during the selection process.
Inclusion and DiversityWe value inclusion and diversity. to review our U.S.…
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