Remote Bilingual Call Center Representative | Spanish-English

Why consider this job opportunity:

• Starting salary range of $17.00 - $19.00 per hour
• Participate in daily, weekly, and monthly contests with cash bonuses and prizes
• Comprehensive health benefits after 90 days of employment
• Opportunities for career growth with a focus on internal promotions
• Paid training to enhance skills while earning a paycheck
• Fun and engaging work environment with a casual dress code

• Handle inbound and outbound contacts in a courteous and professional manner
• Listen to customers, understand their needs, and resolve issues effectively
• Accurately document and process customer claims in appropriate systems
• Utilize systems and technology for account management tasks
• Attend meetings and training to stay updated on program knowledge and processes

• High School Diploma or GED
• Bilingual proficiency in English and Spanish
• Experience with data entry utilizing a computer
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Ability to work regularly scheduled shifts and maintain punctuality

• One (1) year of experience in customer service, technical support, or administrative support in a contact center environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.