PT Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Champaign, Champaign County, Illinois, 61820, USA
Listed on 2025-12-06
Champaign, Champaign County, Illinois, 61820, USA
Listing for:
Fabric Health
Part Time, Remote/Work from Home
position Listed on 2025-12-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Provide exceptional customer service to Fabric Health clients by promptly responding to inquiries via phone, email, and chat;
Maintain a high level of product knowledge and stay updated on any changes or updates;
Utilize a variety of software programs to accurately enter and manage customer data;
Troubleshoot and resolve customer issues in a timely and efficient manner;
Collaborate with cross-functional teams to escalate and resolve complex customer issues;
Follow company policies and procedures to ensure a positive customer experience.
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