Customer Experience Banker-(Holland, MI)(Bilingual

Customer Experience Banker - Holland, MI (Bilingual Spanish Preferred)

Apply for the Customer Experience Banker role at Huntington National Bank.

This branch banking role offers a welcoming and inclusive team environment where you are empowered every day to help customers achieve their financial goals. As a Customer Experience Banker (Non NMLS), you act as a Financial Concierge for walk‑in customers, retaining and growing consumer and business relationships by identifying financial goals, recommending appropriate deposit and other banking products, processing transactions accurately, and providing exemplary service.

• Providing excellent customer service and effectively resolving customer issues.
• Understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow‑up program, outbound calling, and sourcing referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all operational, security, risk, and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication, and presentation.
• Other duties as assigned.

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor’s Degree.

• 1 year or more in customer service in banking, financial services, or goal‑driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.
• Bilingual Spanish preferred.

No (eligible for overtime pay).

Office. Certain positions may be eligible for a flexible arrangement combining in‑office and work from home.

Huntington will not sponsor applicants for this position for immigration benefits. Applicants must be currently authorized to work in the United States on a full‑time basis.

Huntington is an Equal Opportunity Employer. Tobacco‑Free Hiring Practice applies.

Entry Level

Full‑time

Finance and Sales