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FCM - Emergency Corporate Travel Consultant​/Weekends - Remote

Remote / Online - Candidates ideally in
Eagle Mountain, Utah County, Utah, 84005, USA
Listing for: Flight Centre Travel Group
Remote/Work from Home position
Listed on 2025-12-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
  • Business
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: FCM - Emergency Corporate Travel Consultant (After-Hours/Weekends) - Remote, USA

Employer Industry: Corporate Travel Management

Why consider this job opportunity:
  • Hourly pay rate up to $28.85, based on experience and location
  • Comprehensive time off package including up to 20 vacation days after two years, sick days, personal days, and a Diversity Day
  • Opportunity for career growth and development within a globally recognized company
  • Flexible remote work opportunity with varied hours to accommodate business needs
  • Commitment to diversity, equity, and inclusion with various employee resource groups and initiatives
  • Unique company culture that emphasizes fun, personal connections, and rewards for success
What to Expect (Job Responsibilities):
  • Coordinate air, hotel, car, and ground transportation bookings for urgent domestic and international travel
  • Maintain compliance with service level agreements to ensure timely travel assistance
  • Manage rerouting and exchange processes to minimize disruptions to travel plans
  • Keep clients informed about necessary travel documents and health requirements for their destinations
  • Handle complex ticketing and itinerary changes efficiently while maintaining accuracy
What is Required (Qualifications):
  • Minimum of 4 years of experience in corporate travel management
  • Proficiency with Sabre GDS for fare calculations, itinerary management, and ticket issuance
  • Strong understanding of global geography and international travel destinations
  • Proven ability to manage complex itineraries and Passenger Name Records (PNRs)
  • Excellent communication skills to reassure and inform clients throughout the travel process
How to Stand Out (Preferred Qualifications):
  • Previous exposure to quality control processes in travel bookings
  • Experience with emergency travel requests and time-sensitive issues
  • A proactive approach to problem-solving and finding creative solutions
  • Familiarity with various communication tools and travel booking systems
  • Ability to maintain professionalism under high-stress situations

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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