Call Center Agent - Work From Home
Remote / Online - Candidates ideally in
Saint Augustine, St. Johns County, Florida, 32092, USA
Listed on 2025-12-07
Saint Augustine, St. Johns County, Florida, 32092, USA
Listing for:
Gainwell Technologies
Remote/Work from Home
position Listed on 2025-12-07
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Answer incoming calls and respond to customer inquiries in a professional and efficient manner;
Provide accurate information and troubleshoot issues to ensure customer satisfaction;
Document and update customer records with relevant information;
Identify and escalate priority issues to the appropriate team;
Follow communication procedures, guidelines, and policies;
Meet performance metrics and targets set by the company;
Maintain a positive and empathetic attitude towards customers.
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