Remote CSM — Seafood Platform; Unlimited PTO
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2025-12-08
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
Blue Trace
Remote/Work from Home
position Listed on 2025-12-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Sales
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A venture-backed seafood tech startup is seeking a Customer Success Manager to drive adoption of a new Seafood Operating system. The role requires previous customer-facing experience and knowledge of the seafood industry. As the main point of contact for users, you will ensure their success from onboarding to renewal, while fostering relationships and gathering feedback for product improvements. The position offers a competitive salary between $65k and $100k, remote flexibility, and unlimited vacation to support work-life balance.
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