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Customer Support Representative
Job Description & How to Apply Below
Employer Industry: Financial Services
Why consider this job opportunity- Salary up to $64,250
- Opportunity for career advancement and growth within the organization
- Flexible remote work environment
- Comprehensive benefits package including health, dental, vision, and wellness benefits
- Generous paid time off program, including up to 11 paid holidays and 150 hours of vacation each year
- Supportive and inclusive workplace culture
- Deliver trusted, professional, and reliable service to clients and financial advisors
- Meet quality and productivity expectations to ensure a positive client experience
- Provide effective and timely resolution of a range of customer inquiries
- Maintain a positive and cooperative tone with both customers and coworkers
- Complete ongoing training to stay updated on product, industry, service, and policy changes
- Post-secondary education or high school diploma
- Customer Service or Financial Services experience is a plus
- Outstanding verbal communication skills and strong telephone etiquette
- Ability to thrive in a fast-paced call center environment and manage multiple tasks
- Demonstrated problem resolution skills and effective listening skills
- Current SIE, Series 6 or 7, Series 63 licenses
- Working knowledge of IRAs and other retirement products
#Financial Services #Customer Service #Remote Work #Career Growth #Inclusive Workplace
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