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Virtual Trip Experience Coordinator
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2025-12-09
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Destiny&Co Travel Agency
Remote/Work from Home
position Listed on 2025-12-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Virtual Trip Experience Coordinator
As a Virtual Trip Experience Coordinator, you will guide clients through each stage of their travel journey. From planning to post‑trip follow‑up, your goal is to provide clarity, confidence, and support. You will assist with arrangements, answer questions, handle updates, and ensure travelers have the information they need to enjoy a smooth and memorable experience.
Key Responsibilities- Answer client inquiries through multiple communication channels.
- Help with itinerary confirmations, documentation, and travel requirements.
- Provide clear and accurate details about destinations, schedules, and updates.
- Follow up before and after departures to ensure travelers feel supported.
- Resolve issues with empathy and professional communication.
- Fully remote work with flexibility.
- Exclusive travel perks and learning opportunities.
- Supportive and engaging team culture.
- Opportunity to grow within the travel industry.
- Strong communication skills.
- Customer service experience a plus.
- Organized, detail‑oriented, and proactive.
- Comfortable using technology and online tools.
- Genuine interest in travel and client care.
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