Call Center Associate - Work From Home
Remote / Online - Candidates ideally in
Wheaton, DuPage County, Illinois, 60189, USA
Listed on 2025-12-10
Wheaton, DuPage County, Illinois, 60189, USA
Listing for:
Vector Security
Full Time, Remote/Work from Home
position Listed on 2025-12-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $23.41 per hour / Medical, dental & vision / 401k / PTO / Equipment provided - As a Call Center Associate at Vector Security, you will:
Receive inbound communications from customers via multiple channels including phone, chat, email and text and provide positive customer experiences;
Enter accurate and complete documentation of all customer interactions into the business application;
Review open work orders, research, and make outbound calls, emails, texts, and chats to customers to identify and resolve potential issues;
Increase our service level by achieving individual call metrics which are reviewed on an ongoing basis.
Position Requirements
10+ Years
work experience
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