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Customer Care Specialist - Work From Home
Remote / Online - Candidates ideally in
Normal, McLean County, Illinois, 61761, USA
Listed on 2025-12-12
Normal, McLean County, Illinois, 61761, USA
Listing for:
Kate Farms
Full Time, Remote/Work from Home
position Listed on 2025-12-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $26 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Care Specialist at Kate Farms, you will:
Provide exceptional customer service to all clients; hHandle incoming calls and emails in a timely and professional manner;
Troubleshoot and resolve customer issues and concerns;
Maintain detailed and accurate records of all interactions with customers;
Escalate complex or urgent issues to appropriate team members;
Proactively identify and suggest improvements to customer service processes and procedures.
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