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Customer Support Representative - Work From Home
Remote / Online - Candidates ideally in
Norcross, Gwinnett County, Georgia, 30093, USA
Listed on 2025-12-12
Norcross, Gwinnett County, Georgia, 30093, USA
Listing for:
Manulife John Hancock
Full Time, Remote/Work from Home
position Listed on 2025-12-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $64,250 per year / Medical, dental & vision / 401k match / PTO - As a Customer Support Rep at Manulife John Hancock, you will:
Assist customers with inquiries and provide solutions to their concerns;
Maintain a high level of professionalism and customer service at all times;
Respond to customer emails and calls in a timely and accurate manner;
Troubleshoot technical issues and escalate to the appropriate department if needed;
Follow up with customers to ensure their issues are resolved.
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