Remote Customer Success Manager — Drive Adoption
Remote / Online - Candidates ideally in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2025-12-12
Newton, Middlesex County, Massachusetts, 02165, USA
Listing for:
Informa Group Plc.
Remote/Work from Home
position Listed on 2025-12-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A leading technology firm based in Newton, MA, is seeking a Customer Success Manager responsible for developing customer relationships that promote retention, growth, and loyalty. Ideal candidates will have over 4 years of experience in customer-facing roles, preferably in the SaaS space. The role includes driving customer engagement with products, onboarding clients, and consulting on best practices for maximizing product value.
A competitive salary of $75,000 to $85,000, along with a bonus opportunity, will be offered.
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