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Senior Customer Success Manager - Remote & Impact
Remote / Online - Candidates ideally in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2025-12-12
Newton, Middlesex County, Massachusetts, 02165, USA
Listing for:
Informa Plc
Remote/Work from Home
position Listed on 2025-12-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A fast-growing tech company in Newton, MA is seeking a motivated Customer Success Manager. This role is critical in developing customer relationships that promote retention and loyalty. Responsibilities include driving customer engagement with products, onboarding clients, and consulting on best practices. The ideal candidate should possess a Bachelor’s degree, have over 4 years in a customer-facing role, and be skilled in B2B marketing.
The position offers a salary range of $75,000 - $85,000 and up to $4,000 in annual bonuses.
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Position Requirements
10+ Years
work experience
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