Cruise Vacation Planner – Remote
California, Moniteau County, Missouri, 65018, USA
Listed on 2025-12-12
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Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Event Manager / Planner, Client Relationship Manager
Job Title
Cruise Vacation Planner – Remote
Base pay range$30,000.00/yr - $60,000.00/yr
About Destination KnotAt Destination Knot, we specialize in crafting unforgettable vacation experiences—especially on the open sea. From romantic Caribbean sailings to family adventures and group cruises, our team helps clients find the perfect itinerary, cruise line, and onboard experience tailored to their travel dreams. We pride ourselves on delivering high‑touch service with industry expertise and attention to detail.
Position OverviewWe are seeking a friendly, organized, and knowledgeable Cruise Vacation Planner to join our remote team. This role involves consulting with clients, recommending cruise options, managing bookings, and supporting travelers throughout their journey. Whether you're an experienced cruise enthusiast or eager to learn the ropes, this is an exciting opportunity to help others explore the world by sea.
Key Responsibilities- Consult with clients to understand their cruise preferences, destinations, and travel goals
- Recommend cruise lines, ships, itineraries, and stateroom categories based on client needs
- Book and manage cruise reservations, including excursions, dining, and onboard services
- Provide pre‑ and post‑booking support, including payment schedules, documentation, and FAQs
- Monitor cruise line promotions and offers to match clients with the best value
- Collaborate with suppliers and customer support teams to resolve issues and confirm details
- Maintain accurate records of client information, bookings, and communications
- Previous experience in travel planning, customer service, or cruise booking is a plus
- Strong communication and interpersonal skills
- Detail‑oriented, organized, and capable of managing multiple client needs at once
- Comfortable working remotely using digital tools and booking platforms
- Must be 18 years or older with access to a computer and reliable internet connection
- Fully remote and flexible work environment
- Cruise industry training and development
- Access to preferred cruise suppliers and booking tools
- Supportive and collaborative team culture
- Performance‑based incentives and travel perks
- Opportunities for growth within the company
This is a fully remote position with flexible hours. Ideal for individuals who are client‑focused, self‑motivated, and excited about the cruise industry.
Seniority levelEntry level
Employment typeFull‑time
Job functionSales and Business Development
IndustriesTravel Arrangements
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