Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Linden, Union County, New Jersey, 07036, USA
Listed on 2025-12-13
Linden, Union County, New Jersey, 07036, USA
Listing for:
Timely
Full Time, Remote/Work from Home
position Listed on 2025-12-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at Timely, you will:
Respond to customer inquiries and provide timely resolutions to their concerns;
Document and track all customer interactions and follow up as needed;
Troubleshoot technical issues and provide guidance on product usage;
Collaborate with other team members to improve customer experience and internal processes;
Conduct training sessions for new customers on our products and services;
Maintain a high level of professionalism and customer service in all interactions.
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