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Bilingual Retention Specialist; Mandarin & French
Remote / Online - Candidates ideally in
NT, Canada
Listed on 2025-12-14
NT, Canada
Listing for:
Bell Canada
Full Time, Remote/Work from Home
position Listed on 2025-12-14
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, French Customer Service
Job Description & How to Apply Below
A major telecommunications provider is seeking a Retention Agent in Montreal to handle customer calls focused on retaining services. The role requires fluency in Mandarin and French for exceptional customer support and interpretation when needed. Responsibilities include addressing customer concerns, proposing solutions, and utilizing CRM tools effectively. Candidates should have strong communication skills and at least two years of customer service experience.
This position offers a full-time remote working arrangement with some flexibility required.
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