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Insurance Advisor

Remote / Online - Candidates ideally in
Halifax, Nova Scotia, Canada
Listing for: TD Bank
Full Time, Remote/Work from Home position
Listed on 2025-12-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Insurance Advisor 2)
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Make people’s day: strive to deliver an outstanding customer service experience by deepening relations through value based advice conversations, friendly support through your knowledge of TD products, services and solutions.

Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.

Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. After completing in-person training and onboarding sessions, the role operates in a hybrid workplace model as there is a mix of collaborative and independent activities associated with this position. You are expected to work from a TD premise at least 4 days a week and you have flexibility to work from your secure, private home office on other days that meets minimum system requirements (ex: high speed internet, etc.).

Please be advised that hybrid model details may change based on business needs/requirements. The hiring manager will provide more information about how this works for their team.

We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.

Post secondary education and/or relevant experience* ##* ## Must be available to work Monday
- Friday between 8am - 11pm and Saturdays between 9am - 9pm* ##* ##* ## Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).* ## Flexibility, resiliency, and a positive attitude when responding to challenging situations.* ##* ##* ##* ## General Insurance (Ex: Other Than Life for Ontario) and/or license in your home province is an asset.####

** Additional Information**#### We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.####
** Colleague Development**## If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, to identify your areas of interest and develop an effective career plan. Whether you enjoy influencing and leading others, or you are an innovative thinker that enjoys business planning and working on initiatives, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.##

Additionally, you will have access to a variety of mentoring programs to help you unlock future opportunities.####
** Training & Onboarding**(Quebec ONLY ) minimum education requirement:
Secondary school diploma or equivalent level of education and a decision issued by the AMF recognizing at least three years of full-time employment experience.

Exceptional listening skills and a…
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