Customer Service Associate - Work From Home
Remote / Online - Candidates ideally in
Normal, McLean County, Illinois, 61761, USA
Listed on 2025-12-15
Normal, McLean County, Illinois, 61761, USA
Listing for:
Optimal Ticketing
Full Time, Remote/Work from Home
position Listed on 2025-12-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, English Customer Service
Job Description & How to Apply Below
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will:
Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions;
Manage ticket inventory by ensuring timely and accurate processing of ticket consignment and ticket purchase requests;
Collaborate with the team to ensure department coverage is met;
Provide excellent customer service, always putting the customer first;
Ensure established productivity and service standards are consistently met...Hiring Immediately >> join our team and make a positive impact on our customers' event experiences!
Position Requirements
10+ Years
work experience
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