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Technical Support IT Consultant HelpDesk/Support

Remote IT Customer Success Manager — Cloud & MSP

Remote / Online - Candidates ideally in
Portsmouth, Rockingham County, New Hampshire, 00215, USA
Listing for: Blue Mantis, Inc.
Remote/Work from Home position
Listed on 2025-12-15
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, IT Consultant, HelpDesk/Support
Job Description & How to Apply Below
A technology services firm is looking for an IT Customer Success Manager to enhance customer experience and manage relationships remotely. The role involves overseeing customer interactions, driving efficient service delivery, and improving operational processes. Candidates should have at least three years of experience in customer success management and familiarity with business intelligence tools like Microsoft Power BI. This position requires strong interpersonal skills, problem-solving abilities, and the capability to manage multiple priorities effectively.
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