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Remote Customer Support Specialist - East Coast; SaaS
Remote / Online - Candidates ideally in
Bridgeport, Fairfield County, Connecticut, 06610, USA
Listed on 2025-12-15
Bridgeport, Fairfield County, Connecticut, 06610, USA
Listing for:
mdf commerce
Remote/Work from Home
position Listed on 2025-12-15
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A technology company is seeking a Customer Support Specialist for the East Coast region to join their team. This remote position requires strong analytical and problem-solving skills, alongside a commitment to customer satisfaction. The ideal candidate will have experience in customer support, particularly within a SaaS or eprocurement setting. Responsibilities include managing client queries, coordinating with internal teams, and documenting processes for continuous improvement.
Candidates must be authorized to work in the US and possess excellent communication skills.
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