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Remote Support Specialist

Remote / Online - Candidates ideally in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Destiny&Co Travel Agency
Remote/Work from Home position
Listed on 2025-12-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 35000 - 70000 USD Yearly USD 35000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Remote Travel Support Specialist

Remote Travel Support Specialist – Destiny&Co Travel Agency

As a Remote Travel Support Specialist, you will play a key role in assisting travelers from the moment they begin planning to the moment they return home. Your mission is to create a positive, stress‑free experience by helping with arrangements, answering questions, managing updates, and offering guidance with empathy and professionalism. You’ll work with clients to understand their needs and ensure they feel supported every step of the way.

Key Responsibilities
  • Handle incoming inquiries via email, phone, and messaging in a professional and friendly manner.
  • Assist clients with itinerary changes, accommodations, documentation, and special requests.
  • Provide accurate destination information, requirements, and preparation details.
  • Confirm reservations, follow up on travel plans, and gather feedback afterward.
  • Address concerns with patience, efficiency, and a customer‑first mindset.
Benefits
  • Fully remote position with flexible scheduling.
  • Access to industry training and development.
  • Exclusive travel perks and partner discounts.
  • Collaborative team environment with growth opportunities.
What We’re Looking For
  • Excellent written and verbal communication.
  • Customer service experience preferred.
  • Strong attention to detail and organization.
  • Tech‑savvy and comfortable using digital platforms.
  • A real enthusiasm for travel and helping others.
Seniority level

Not Applicable

Employment type

Part‑time

Job function

Management and Manufacturing

Industries

Travel Arrangements

Location:

Maryland, United States

Salary: $17.00–$18.00 hourly (or $35,000.00–$70,000.00 annually).

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