Call Center Representative - Work From Home
Remote / Online - Candidates ideally in
Rockledge, Brevard County, Florida, 32955, USA
Listed on 2025-12-16
Rockledge, Brevard County, Florida, 32955, USA
Listing for:
Jackson Hewitt Inc
Full Time, Remote/Work from Home
position Listed on 2025-12-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc., you will:
Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services;
Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued;
Present a professional, courteous, and confident demeanor via verbal and/or written communications;
Take ownership in assisting, researching, resolving, or escalating customer issues;
Diligently and accurately document customer records and cases.
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