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Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / 100% paid PPO Medical, dental & vision / 401k match / PTO / Home office budget - As a Customer Support Specialist at Paradigm, you will:
Provide exceptional customer service to clients via phone and email;
Troubleshoot and resolve customer inquiries and issues in a timely manner;
Maintain accurate records of customer interactions and transactions;
Collaborate with other team members to ensure customer satisfaction;
Continuously update knowledge of products and services to better assist customers;
Utilize problem-solving skills to address complex customer concerns;
Be a positive representative of the company, exuding professionalism and empathy in all interactions.
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