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Customer Care Associate - Work From Home
Remote / Online - Candidates ideally in
Algonquin, McHenry County, Illinois, 60102, USA
Listed on 2025-12-16
Algonquin, McHenry County, Illinois, 60102, USA
Listing for:
Brigit
Full Time, Remote/Work from Home
position Listed on 2025-12-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $48K per year / Medical, dental & vision / 401k / PTO / Monthly phone & internet reimbursement - As a Customer Care Associate at Brigit, you will:
Respond to emails and live chats;
Learn and be an expert in all the issues/situations our users need assistance with;
Be on the lookout for issues reported by customers and create Jira tickets for other departments to review/resolve;
Feel comfortable in escalating tickets as required and follow through to resolution;
Acknowledge all feedback given from management regarding QA, attitude, or performance reviews.
Position Requirements
10+ Years
work experience
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