Customer Success Specialist

ONLY ACCEPTING APPLICATIONS SUBMITTED VIA OUR WEBSITE

Do you have experience working with church software and do you enjoy showing people how it works?

We’re looking for a remote, full‑time Customer Success Specialist who can assist our growing Customer Success team while helping customers along the way.

The Customer Success Specialist will provide direct support to our customers via chat, phone and email. The ideal candidate has experience working with church specific software tools and experience working within a local church. The ability to learn and educate others on software tools is a must.

This is a remote position and with mandatory work hours of 9 AM - 6 PM ET, Monday through Friday.

• Provide direct support to customers (chat, phone & email).

• Experience working with church database software
• Enjoys technology
• Strong reading comprehension skills
• Strong communication skills (ability to convert technical language to plain English and vice versa)
• Pleasant demeanor
• Can work independently
• Strong desire to learn and grow

This is a remote position. Employees must have a reliable internet connection. Tasks will be performed on a company‑issued computer, using your personal internet connection.

$40,000 - $45,000 annually

The Customer Support Specialist will have paid on‑boarding, as well as having ongoing support from our team.

Paid Company Holidays. 2 weeks of PTO after accrual. No Health benefits are offered at this time.

Apply online,