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Customer Success Mgr./ CSM HelpDesk/Support Technical Support CRM System

Strategic Customer Success Manager — Remote

Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listing for: User Testing Company
Remote/Work from Home position
Listed on 2025-12-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, CRM System
Job Description & How to Apply Below
A leading human insight organization is seeking a Customer Success Manager to act as a trusted advisor. This role involves aligning solutions with customer goals, building lasting relationships, and driving adoption of the platform. The ideal candidate has over 3 years of experience in a customer-facing role, preferably within a SaaS environment, and possesses strong communication and problem-solving skills. This position supports customer engagement and offers a chance to make a real impact on user experience.
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