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Customer Experience Advocate - Work From Home
Remote / Online - Candidates ideally in
Wheaton, DuPage County, Illinois, 60189, USA
Listed on 2025-12-19
Wheaton, DuPage County, Illinois, 60189, USA
Listing for:
SRPSupport
Full Time, Remote/Work from Home
position Listed on 2025-12-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / $20 per hour / Medical, dental & vision / PTO / WFH Stipend / Equipment provided - As a Customer Experience Advocate at SRPSupport, you will:
Provide exceptional customer service to clients through various channels such as phone, email, and chat;
Answer incoming customer service and app-based inquiries;
Perform basic troubleshooting;
Utilize CRM system to track and document customer interactions;
Maintain a high level of knowledge about company products and services to effectively answer customer inquiries;
Identify and escalate priority issues to next level support.
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